Doug Woodworth is currently leading an innovation function at Employment and Social Development Canada (ESDC) and is grounded with a personal commitment to servant leadership and client value. His focus is on developing AI and other innovation capabilities to help transform benefits delivery.
With 28 years at ESDC spanning operational and corporate roles, he has progressed in using and developing advanced analytics, data management, robotics process automation, and artificial intelligence capabilities. His focus has been on generating real business value in areas including compliance, operational optimization and client experience improvements.
He is passionate about using AI and data-driven innovation to drive meaningful improvements in public services for Canadians.
Day 1: Oct 14, 2025
11:30 am
CASE STUDY: EMPLOYMENT AND SOCIAL DEVELOPMENT CANADA
From Sandbox to Scale — Governance Lessons for AI from Ideation to Production
Successfully moving AI initiatives from incubation to production requires more than just technical excellence — it also demands a strong governance foundation at every stage. Walk away with an action plan on:
- Integrate legal, privacy, security, and data ethics teams into the ideation and prototyping stages enabling smoother scaling and compliance down the line.
- Deploy AIA including the risk scoring and mitigation plans that helped unlock the deployment of high-impact solutions.
- AI chatbot testing in live environments with measurable improvements in decision-making quality, user adoption, and efficiency paired with a robust governance layer that included safeguards for accuracy.
Heighten AI responsibly across its full lifecycle ensuring your innovations deliver value while meeting enterprise and regulatory expectations.
Day 2: Oct 22, 2025
